Match each word on the left with the correct definition on the right:

1) hotel                        a) a meal at which all the food is put on a table
             and people go and choose what they want

2) resort                      b) a building where people pay to stay in a room
             and have meals

3) ecotourism                 c) a list of the foods available in a restaurant, cafee, etc the business of creating and selling holidays that give people the chance to                              learn about a natural envi­ronment and cause as little damage to the                  environ­ment as possible

4) buffet                                 d) a type of organized holiday in which people do
                        new and exciting things, for example, a trek, or a
                        safari

5) cruise                      e) a place to which a lot of people go on holiday

6) menu                       f) a journey on a ship for pleasure, especially one
             that involves visiting a series of places

7) adventure              g)  the business of creating and selling holidays that
tourism                         give people the chance to learn about a natural envi­ronment                                                         and cause as little damage to the environment as possible                                                       [7], [8]

Match the synonyms:

a) drink b) beautiful c) experienced d) choice e) guest f) resort g) problem h) smorgasbord i) foundation  j) hotel

1) staff

2) spa

3) attractive

4) option

5) inn

6) well-trained

7) cocooned

8) team

9) basis

10) challenge

 

11) beverage                  k) far-away                                                        

12) visitor                       l) group

13) buffet                       m) pampered

           14) remote                      n) personnel

 

7. Match the antonyms:

 

  1) business                                        

      2) neglected

3) decrease

4) wide

5) near-by

6) the same

7) work

8) take

9) global

10) more

          11) long

          12) host

                                                             

a) narrow

b) leisure

c) guest

d) various

e) relax

f) increase

g) remote

h) local

 i) give

 j) short

k) less

1) cocooned

 

 

Comprehension

8. Answer the questions on the text:

1. What distances do many guests have to travel in order to get to resorts?

2. How often should a typical cyclical menu repeat itself?

 3. What does the term seasonally mean in the hotel business?

4. What is the difference between resort hotels and transient hotels?

5. What unique challenges are resort managers often confronted

 

 

6. Why do many guests tend to stay longer at resort hotels than at transientt ones?

7. What does a health-conscious menu mean?

8. What has traditionally been the foundation of the resorts viability?

9. What does resorts' diversified marketing mix include?

 10. What enables resort hotel staff to enjoy a better quality of life?                                                          11. Why is it difficult to provide resort hotels in some remote areas and In developing countries with well-trained staff?

 

9. Complete the sentences using proper words and phrases in the box.

 

 

 

1. Buffets give hotel guests the opportunity­­­­­­­­­­­­­­ ____ _____ from a display of various foods.

2. Practically, each resort has periods of ____       .

3. Tourists go to resorts for _____  .

4. Most ____          are located in scenically beautiful areas.

5. An attentive and well-trained ______    is the foundation of a re­sort hotel's viability.

6. It is the duty of                to provide quality menus that are served in an attractive, attentive manner.

Say whether the following statements are true or false. Comment on the true statements and correct the false ones.

1. Transient hotel staff enjoy a better quality of life than do their resort hotel counterparts.

2. The staff of resort hotels have a number of benefits.

3. Adventure tourists like and expect to be pampered.

4. Resorts have diversified their marketing mix in order to increase hotel occupancy.

5. Health-conscious menus are high in saturated fats, cholesterol, salt, and calories.

6. Resort managers are faced with increased global competition from other resorts and cruise lines.

7. At transient hotels guests tend to stay longer than at resort hotels.

Discussion

Try to identify the means of attracting guests and turning them into repeat business on the basis of the following information about these means. The following words and phrases will come in handy:

· foundation of the resorts viability

· not only... but also...

· to diversify the marketing mix

· additional sporting and recreational

· facilities

· spas

· ecotourism

· to require

· well-trained

· to enjoy

 

· competition from...

· cruise line

· sporting event

· sporting events

· adventure tourism

· staff

· attentive

· to enable

· abetter quality of life

· counterpart to

· be prevalent

 

· party-like atmosphere

· established resorts

                                                    

 

Work in pairs:

a) Look at the following words and phrases and think of a story that might combine them all. You may reorder them in any way you like using •ny form of the verb:

• were available
• different types of guests
• traveled considerable distances to our resort
• would become a good source of income
• would want to stay much longer than at transient hotels
• needed experienced chef, bar person and operators
• played a significant role
• used a cyclical menu
• would repeat itself every fourteen to twenty-one days
• much lower in saturated fats and cholesterol
• found new opportunities.
• too difficult buffet
• were popular with guests
• opportunity to make choices
• display of foods
• barbecue
• specialty restaurants
• gave guests more options 
• responded to the demands of the guests
• worked at a profit

 

 

b) When you have decided upon the story, tell it to your partner. Then listen f to that of your partner. Ask each other as many questions as you can to learn further details or clarify some points.

13. Entitle the paragraphs beginning with the words:

The food needs to be...

There are a number of...